The main menu is the sidebar on the left side of your screen. It includes:
- The button to open or close the sidebar. By default, the sidebar is closed.
- Your logo.
- Tabs, organized by theme, giving access to various pages. Clicking on a tab reveals a dropdown menu with additional tabs or pages.
- Your account, where you can update your personal details and password.
- The display languages supported by RentalReady (French, English, Portuguese, Spanish, Italian).
Below, you will find all articles associated with each tab, in the order they appear.
Portfolio
Available properties
On this page, you can search your portfolio for available properties based on specific dates or criteria (location, layout, etc.).
Properties
Several tabs are available to help you manage:
- All properties: list of properties, status, etc.
- Properties onboarding
- Listing synchronization
- Platform notifications
- Property's score and property audit
On this page, you can create a new owner, property, onboarding form, or Airbnb account, but also connect a new listing.
Multi-units
Several tabs are available to help you manage:
On this page, you can create a new multi-unit group or hotel.
Deactivation requests
On this page, you can manage all property deactivation requests.
Reservations
Reservations
Several tabs are available to help you manage:
- All reservations
- Mid-term reservations
- Reservations to complete
Key management
Several tabs are available to help you manage:
Vouchers
On this page, you can create a new voucher or manage vouchers already created.
Upselling
Several tabs are available to help you manage:
- Guest space upsells
- Promoted upsells
Guest reviews
On this page, you can manage guest reviews.
Guest mood
On this page, you can manage the guest's mood.
Owner reviews
On this page, you can view owner reviews.
Blacklist
On this page, you can view the list of blacklisted guests.
Inline calendar
The Inline calendar provides an overview of all your property calendars, showing both available and blocked dates along with reservation details.
Mailbox
The mailbox centralizes communication between you and your guests.
HomeReady
Several tabs are available to help you manage:
Missions
Missions
This page lists all missions created in the system.
Weekly mission view
A weekly missions view of all missions types on one week.
Check-in dashboard
The check-in dashboard groups all check-in missions for one day.
Cleaning dashboard
The cleaning dashboard groups all cleaning missions for one day.
Check-out dashboard
The check-out dashboard groups all check-out missions for one day.
Extra Tasks dashboard
The extra dashboard groups all extra missions for one day.
Smart scheduler
On this page, you can manage the smart scheduler.
Finance
Missing payments
On this page, you can view reservations with missing payment, i.e. unpaid or partially paid.
Payment links
On this page, you can create payment links or manage payment links already created.
Resolutions
Only if you have subscribed to the RentalReady payment system
On this page you can manage payment resolutions.
Payout adjustments
Several tabs are available to create and manage:
Top-ups
On this page, you can manage top ups links.
City tax rules
On this page, you can manage your city tax rules.
Payment processing
Only if you have subscribed to the RentalReady payment system
Reservation splits
On this page, you can view details of payment splits.
Financial transactions
On this page, you can view details of financial transactions.
Invoicing
Invoices
On this page, you can view all invoices generated by RentalReady.
AI Suite
Auto-reply to reviews
On this page, you can manage automatic replies to reviews.
Mailbox assistant
Only if you have subscribed to the Maia service.
Several tabs are available to help you :
Configuration
Apps & integrations
On this page, you can manage the integration of certain third-party tools with your RentalReady account.
Templates
Several tabs are available to help you manage the templates of:
Direct booking website
On this page you can edit your direct booking website.
Office policies
On this page, you can manage office policies.
Pricing tool
On this page, you can manage pricing tools.
Platform markups
This page lists the price mark-ups applied to your properties.
Smart locks
Only if you have subscribed to Seam integration.
Devices
On this page, you can manage the smart devices connected to your properties.
Connected accounts
On this page you can manage smart device accounts connected to RentalReady.
Only if you've opted for WhatsApp integration.
WhatsApp accounts
On this page you can manage WhatsApp accounts connected to RentalReady.
WhatsApp phone numbers
On this page you can manage the WhatsApp phone numbers connected to RentalReady.
WhatsApp templates
On this page you can manage WhatsApp message templates.
Call center
Only if you have opted for the Call Center
Call recordings
This page groups call recordings.
Call analytics
On this page, you can view call analytics.
Call dashboard
On this page, you can view list of calls.
TaskRouter dashboard
On this page, you can view the list of handled calls.
Call center phone numbers
On this page, you can manage call center phone numbers.
Worker status
On this page, you can view the status of call center agents.
Users
Staff users
On this page, you can manage staff user.
Staff user groups
On this page, you can manage staff user groups.
Agents
On this page, you can manage agents and agencies.
Guests
On this page, you can manage guests.
Owners
On this page, you can manage owners.
Call center agents
On this page, you can manage call center agents.
Permissions
On this page, you can manage users permissions.