Communication

Mailbox

• Unified mailbox
• Manage guest conversations
• Mailbox Flags
• Quick replies in mailbox
• Manage quick replies

Guest notifications

• Automated messages templates
• Create an automated message template
• Automated messages rules
• Smart triggers - BETA
• List of variables
• Edit automated message templates content

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Maia

• Maia - Mailbox assistant
• Set up Maia - Mailbox assistant
• Manage Maia - Mailbox assistant

Call Center

• Call Center
• Set the Call Center up
• Manage Call Center
• Manage Call Center agents
• Call center analytics