Once created, you can manage all the automated messages templates.
In the main menu, go to Configuration > Templates > Automated messages
Results can be refined by applying the filters on top of the page
Edit template content
Choose the template you want to edit from the list.
In the last column on the right, click on "..." > edit
Edit what you want and click on Save
N.B.: Please note that in general, there are at least two different templates for each case: one template for reservations taken on Airbnb, Booking.com, Vrbo and one template for reservations taken on other booking platforms (named "OTHER"). If you want to edit the content of a template, make sure to edit all templates associated with the same trigger so that the change applies to all OTAs.
Preview the content
You can preview the template content to see how it will be displayed and sent/
From the template form, click on Preview
- Add a RentalReady reservation ID
- Select the desired language
Click Apply to display the preview
Delete template
Choose the template you want to edit from the list.
In the last column on the right, click on "..." then delete
N.B.: Delete option is only available when the template has no active rules, smart triggers, or scheduled missions. You will have to delete, remove or cancel these first.