Custom fields allow you to create a new field on reservations and properties that does not exist on RentalReady yet.
They are defined once at the account level and can then be used across your account to track operational data, automate workflows, and support integrations.
Common use cases
Custom fields can be added on reservations or properties and are used for such examples:
City tax paid
Deposit paid
Invoice ID
Online check-in completed
Guest identity data for SEF/SIBA reporting
Municipal or license codes
Create custom fields
From the main menu, go to Configuration > Custom Fields
If you want to create a custom field for properties, make sure to go to Rental tab
Click on Create new Field
Fill the form:
- Add the key: it's the variable that will be associated with the custom field, this will be "name_name"
- Add the label: it's the name of this custom field taht will show on reservations or properties
Select the field type between these options:
| Field Type | Description |
|---|---|
| Text | Free-form text values |
| Number | Numeric values |
| Boolean | True / False |
| Date | Calendar date |
| Select | Predefined selectable options |
If you choose select, then add the list of options that user will have to select in the drop-down menu
Select your account
Click on Save
Examples
Number type of field
Select type of field
Manage custom fields
In the reservation page, you will see the custom field you created on the right side, under the Platform information section
In the property page, you will see the custom field in the General tab, right under the Property information section
Use custom fields in templates
Custom fields can be used as a variable on your templates (property check-in instructions, guest notifications, quick replies in mailbox, rental agreement).
Custom fields variables are using dot notation with this structure: object.custom_fields.key
Examples:
- For a reservation custom field, use reservation at the beginning and the key you added for your custom field at the end:
{{reservation_custom_fields.city_tax_paid}} - For a property custom field, use property at the beginning and the key you added for your custom field at the end:
{{property_custom_fields.municipal_license}}