Check-in instructions allow you to set a step-by-step check-in process to guide guests as much as possible.
The check-in insctructions will be displayed in the guest space and are also available to use in guest notification templates.
Create check-in instructions
From the property page, click on Edit
Go to General tab > Check-in Instructions section
Click on + Add instructions
Fill the form:
- Upload one or more pictures/videos, if necessary (supported formats for videos are
.mp4and.webm) - Write the instructions in each language, you can use variables
- Select the check-in type, if necessary
Once the form is filled, click on save to create the check-in instructions
Click on + Add instructions if you need to add another step
Once all steps have been created, click on save at the end of the Check-in instructions section
Edit check-in instructions
Edit instructions content
Click on the arrow of the step you want to edit
Once edited, click on save
Click on save at the end of the Check-in instructions section
Edit instructions order
Use the arrows to move the step up and/or down as you want.
Click on save at the end of the Check-in instructions section
Delete check-in instructions
Click on the arrow of the step you want to delete
Click on the trash icon
Click on remove to delete the step