Edit a property - General

On the property page, click on Edit

Go to General tab

N.B.: if you don't click on save at the end of the section, you will potentially lose all the filled in information when moving to the following tab. Before that, RentalReady will show you a reminder of the unsaved sections.

On this tab, you can configure general settings such as property's address, owner, wifi etc.

You can use the button to expand/collapse all tabs at once.

Or you can use the arrow button to expand/collapse one specific tab.

General

• The first field is the property's ID. This can't be edited as it's automatically assigned by RentalReady to identify the property
• Write the property's name, for internal use only. The properties are named on RentalReady in the form 'ID number - property name', for example 6211 - Birdland
• The address field is connected to the Google Maps database. Start typing the property address to find automated suggestions. Click on the correct one once it's visible in the list.
  
• Add country and city
• The neighbourhood field is only available upon request to RentalReady support team : provide the list of neighbourhoods and the office(s) on which they should be associated.
• Add the Post code
• Write the Hotel name displayed on Booking.com. If you have a multi-unit listings, you can choose a global name for the hotel on Booking.com. N.B.: Please note that this field should not contain emojis
• Fill your custom fields if any

Property information

• Add size of the property in sq meters
• Add the number of guests:
  • Number of guests allowed that won't incur in extra price for additional person on top of the daily price
  • Maximum number of guests allowed is the total amount of guests the property can accommodate
• Add a Property comment if needed 
• Add a Temporary comment if needed (it will be displayed in red on top of the property page)
• Add important information about the property (it will be displayed in the check-in and cleaning mission details)
• Add documents to store on the property page
• Add extra bedding location in local language and english, if needed (it will be displayed in the cleaning mission details)
• Add extra information for internal use, if needed
• Add damages aleady reported, if needed
• Skip the airbnb account field if you want the listing to be published on a new Airbnb account. If you prefer it to be published on an already existing account, select it from the list. Or create new Airbnb account credentials (only if you want to store Airbnb account credentials linked to the property)
• Choose to Allow discount vouchers. Please note that if vouchers are disabled at office level, this setting will be ignored
• Add the contact of who you should contact in case of emergency

Owner and contract

• Select the owner from the drop-down list. Once the property is activated, you cannot change the owner anymore Check this article to learn more: Edit owner of a property
• Select if the commission calculation should be Property Manager or Owner
• Set the commission formula with the variables needed
• Set the short-term commission rate applied to all reservations. This is expressed in percentage values between 0 and 1, with 1 intended as 100% (i.e. for 25%, set 0.25)
• Mention the date from which the short-term commission rate will be valid. If the short-term commission rate is changed, then all short-term reservations starting after the specified date will have their commission rate overwritten
• Set the mid-term commission rate applied to all reservations. This is expressed in percentage values between 0 and 1, with 1 intended as 100% (i.e. for 25%, set 0.25)
• Mention the date from which the mid-term commission rate will be valid. If the mid-term commission rate is changed, then all mid-term reservations starting after the specified date will have their commission rate overwritten. N.B.: the number of nights applied for the mid-term is by default 30. It is possible to customize it in the section "property license" below
• Add contract information:
  • Contract, start and terminated dates. These fields are to be added manually. Do not fill them if the property were created with Dropbox Sign contract
  • Contract duration
• Add minimum availability, it's the minimum number of nights to be rented per year
• Add maximum number of blocked nights per year, agreed with the owner
• Set a minimum commission, if applicable. This amount will replace the calculation made by the commission rate if the result is lower than the value set on this field (i.e. for a reservation of €200 with 20% commission rate and minimum commission at €50: €200 x 20% = €40 €50)
• Tick the fixed rent option if you pay a monthly rent to the owner instead of a scheme based on a commission rate. Then set the amount. If you have subscribed to RentalReady payment system, this will affect the distribution of reservations.

Property licence

• Add the property type. Below are some specifities about rooms:
  • Single Room ( Unit for 1 person.)
  • Double Room (Unit for 2 people with Double/Queen/King bed.)
  • Triple Room (Triple)
  • Quadruple Room (Unit for 4 people)
  • Family Room (Unit with "Family" in the unit name. It must have 2+ minimum guest number)
• Add the Booking.com room type name
• Add number of stars if the property is rated, otherwise choose no stars
• Select the French Property Nature category and tick if property is registred in french trade register, if applicable, it will be used to set the city tax collection

• Add the property's license type, if applicable

  Primary	The property is the owner main address
  Secondary	The property is a secondary residence
  Other	Anything not related to the first two categories (eg. a commercial property)

• Add the city council license number, if applicable. In the case the property registration is mandatory in your area, the platforms will block the listings if this field is left blank
• Tick the option License number is not required for this property if the registration number is not required in the city where the property is located
• Select the property rental category
• If you selected short-term, tick the option Can receive mid-term reservations if applicable
• Add the monthly long term rate (net value for owner) if the chosen rental category is mid or long term. This field does not impact property pricing, it is just for storage
• Add the maximum number of short-term nights per year, if you have any nights restrictions
• Add the number of days after which the reservation is considered a mid-term reservation
• Tick the owner is exempt if no maximum short-stay nights per year
• Add the land registration number, if applicable

Mid-term information

This section will appear only if you selected Can receive mid-term reservations in the section above.

Fill information about mid-term management if applicable.

They will override short-term details whenever the reservation is considered as mid-term.

Deposit and city tax

• Choose your Security deposit charging method
• Choose the Security deposit charging rule
• Add the platforms that already cover deposits, on which you don't want to take the deposit on.

See the list of our integrations for more information about deposit management.

• Select the corresponding city tax rule
• Choose whether the city tax is to be paid to the owner or property manager. If you have subscribed to RentalReady payment system, this will affect the distribution of reservations.
• Add login and password to access City tax hall account, if applicable

Invoicing

Complete this section only if you want to override the information provided when creating the owner. RentalReady will display this data on generated documents:

• Add business name
• Add company tax number
• Add company address
• Add company city 
• Add company postal code
• Add company country
• Add company logo

Arrival

The variables in the automated message templates will be filled in with the content added in this section.

Transportation

• Add closest transport station (metro, tram, bus)
• Add parking address and access in local language and english. Indicate the closest public parking if there is no private parking for example

Private parking

• Choose "Yes" if there is free private parking at the property
• Choose "Yes" if there is a parking badge required to use the car park

Welcome basket

Write the description of the welcome basket in English and local language. Describe what is offered for the arrival of the guest.

Departure

The variables in the automated message templates will be filled in with the content added in this section.

Write the check-out instructions (in English and local language), where the guest needs to leave the keys upon departure. If you integrate thes fields in an automated message template, in the middle of a sentence, do not use capital letter.

Check out options types

Tick what guests will have to do and add a description.

N.B.: to remove the item, you must clear the description before unticking it

Practical information

The variables in the automated message templates will be filled in with the content added in this section.

Wifi information

Add Wifi name and password 

Information for guests

• Write Extra information for guests (in English and local language), if needed
• Add information about the trash can area  (in English and local language)
• Upload the property guide, this will be displayed in the guest space
• Add the video link for youtube instructions
• Describe house rules (in English and local language), this will be shared with Airbnb

Self check-in

In this section you can set the property's check-in strategy. 

• Select the corresponding option:

If you selected Always, fill the following fields:

• Add Self check-in instructions (in English and local language). Provide step-by-step instructions for accessing keys and property
• Upload a picture of the self check in key/ key-box location, for internal use only
• Add the lockbox code
• Add a link on how to access property with self-check-in

Check-in instructions

Configure the check-in instructions that will be displayed in the guest space.

Onboarding form and owner's input

Here, you will find details filled by the owner within the property onboarding form.

You can always fill them manually if needed.

Other

Fill the fields if applicable