If you do not have a Booking.com account yet, contact RentalReady support to inform them that you would like to create one.
Once your Booking.com account has been created and validated, make sure to follow the following steps.
Step 1. Create the Hotel on RentalReady
Make sure to create your hotel on RentalReady.
Step 2. Connect RentalReady and Booking.com
From the main menu, go to Properties > Platforms & listings > Platform Onboarding
Click on Connect new listing
Select Booking.com and click Continue
Select the RentalReady property by its ID (e.g. 75429) and the account booking-prod-pms@guestready.com, then click on continue
N.B.: you will only need to onboard one room of each room type you have. If you have multiple Standard Room Types, you will only need to create one for it, as it will have the total inventory of that type.
Select the type of synchronization
If you want to create a new Booking.com listing
Click on I want to create a new Booking.com Hotel
N.B.: you must have previously filled in the Hotel Name Displayed in Booking.com field on your property when editing in the general tab. Otherwise you'll get an error message.
Add the legal Entity ID.
You'll be able to find the legal entity ID on your Booking.com account.
Go on one of your listings, click on the name of your property (next to the Booking.com logo)
Your legal Entity ID is at the end of list of your listings.
Select the Payment Type:
- Payment by Booking - You still need to change directly on the Booking.com ( This won´t set up automatically on the listing)
- Credit Card - If selected, this option can´t be change to Payment by Booking.com afterwards
Click on Submit to create the listing
N.B.: Once created, the listing will appear on your Booking.com account within 5 minutes.
If you have multiple room types in the hotel, onboard them using the process below "If Booking.com listing already exists", otherwise, go to Step 3.
If Booking.com listing already exists
Click on I want to create a new Room in an exiting Booking.com Hotel
N.B.: you must have previously filled in the Hotel Name Displayed in Booking.com field on your property when editing in the general tab. Otherwise you'll get an error message.
Add the Hotel ID.
You'll be able to find the Hotel ID on your Booking.com account.
Go on one of your listings, click on the name of your property (next to the Booking.com logo)
Your Hotel ID is next to (or below) your listing name.
Click on Submit to create the listing
N.B.: Once created, the listing will appear on your Booking.com account within 5 minutes.
Step 3. Check for errors
From the main menu, go to Properties > Platforms & listings > Listing synchronisation
Search for the property you just have created the Booking.com listing
You can refine your search using the filters on the top of the page.
In the ID column, click on the button corresponding to the Booking.com platform.
If no error is notified by RentalReady, you can proceed to step 4.
If an error prevents the listing from being published, correct the error.
Once all errors have been corrected, click on mark errors as fixed.
N.B: consult the list of errors and solutions here
Step 4. Make the listing live
From the main menu, go to Properties > Platforms & listings > Listing synchronisation
Search for the property you just have created the Booking.com listing
You can refine your search using the filters on the top of the page.
In the ID column, click on the button corresponding to the Booking.com platform
Click on the "Make listing available" button to publish the listing.
Your listing is live and connected!
N.B.: The property must be activated on RentalReady and its calendar must be open for the listing to go live on Booking.com. Even if your property is "Open/Bookable" on your Booking.com extranet, if the calendar is closed, the listing link will not work.
💡Tips
Remember to:
- complete the KYP form on the Booking.com extranet
- add the payment method to make sure you'll receive payouts correctly (Be aware that the PBB - Payment by Booking.com - option might take a few days to be available)
- add the security deposit method
- add the city tax
N.B.: if you subscribed to the RentalReady payment system, you must activate the payment by Booking.com service and then fill in the bank details of the owner's Stripe account