If you wish to connect a RentalReady property to an existing Airbnb listing, be sure to follow the steps below.
N.B.: Airbnb does not allow listing transfers from one account to another. If you wish to connect an existing listing to a RentalReady property, you will need to use the Airbnb account on which the listing is published (listing owner account). The connection will not work if you connect a co-host account.
Step 1. Disconnect the previous Channel Manager
Log in to the Airbnb account on which the listing is published.
Click on Account > Privacy & Sharing > Services
If no Channel Manager is connected, go to step 2.
If the RentalReady Channel Manager is already connected, go to step 3.
If a Channel Manager other than RentalReady is connected, click on Remove access.
N.B.: Disconnecting the Channel Manager from the account disconnects by default all listings published from this same account. Only one Channel Manager can be connected per Airbnb account.
Step 2. Connect RentalReady and Airbnb
Connect to the Airbnb account on which you wish to publish the listing.
Make sure the Airbnb page is open in the same window in which you are logged into your RentalReady account.
From the main menu, go to Properties > Platforms & listings
Click on Connect new listing
Select Airbnb and click on continue
Click on No, I want to connect a new account, select the offices that will be connected to the Airbnb account and click on continue.
Click on the red button connect with Airbnb
You will be redirected to a page on the Airbnb website, click on red button Allow to confirm the connection
The Airbnb account is connected to RentalReady!
Step 3. Connect the existing listing
From the main menu, go to Properties > Platforms & listings
Click on Connect new listing
Select Airbnb and click on continue
Click on Yes, the account is already connected
Select the RentalReady property by its ID (e.g. 75429) and the Airbnb account by the associated email address, then click continue
N.B.: If the email address does not appear in the drop-down menu, then the Airbnb account is not connected to RentalReady. Be sure to complete step 2.
Click on connect to an existing listing
Add the ID of the existing Airbnb listing in the Listing ID field and select it from the drop-down menu.
You'll find it in the URL of the Airbnb listing after "rooms" (e.g. https://www.airbnb.fr/rooms/37111, the ID is 37111).
N.B: if the listing ID does not appear in the drop-down menu, then click on the refresh button
Select the synchronisation type.
Then click on Submit
Your listing is connected!
Step 4. Check for errors
On RentalReady
From the main menu, go to Properties > Platforms & listings > Listing synchronisation
Search for the property for which you've just connected the Airbnb listing
You can refine your search using the filters at the top of the page.
In the ID column, click on the button corresponding to the Airbnb platform.
Click on the make listing available
If no error is notified by RentalReady, you can proceed to step 5.
If an error prevents the listing from being published, correct the error on RentalReady or Airbnb.
N.B: consult the list of errors and solutions here
On Airbnb
From your Airbnb account, go to My Listings
The listing you've just connected will appear first on the page after a few minutes.
If no error is reported by Airbnb, you can proceed to step 5.
If an error prevents the listing from being published, click on the fix issues button and complete the requested information, then click on Publish listing.
Once all errors have been corrected, click on mark errors as fixed.
Step 5. Make listing available
From the main menu, go to Properties > Platforms & listings > Listing synchronisation
Search for the property for which you have just connected the Airbnb listing
You can refine your search using the filters at the top of the page.
In the ID column, click on the button corresponding to the Airbnb platform.
Click on the make listing live button to publish the listing.
Your listing is online and connected!
💡Tips
Remember to:
- verify the host's identity on the Airbnb account
- add the payout method to ensure proper receipt of payments
- set up city tax on the Airbnb listing
N.B.: if you have subscribed to RentalReady payment system, you must enter the bank details of the owner's Stripe account.
N.B.: if you've just connected a listing for a property you're currently onboarding, remember to activate the property on RentalReady to synchronize prices and availability.