When your guest space is activated, you can offer upsell options to your guests. This feature is available for all guest spaces (with or without direct booking website by RentalReady).
You have to create rules for each upsell type, which will be associated to your offices, and then applied to your properties.
Configure the templates
From the main menu, go to Reservations > Upsells, then open the Rules tab
Click + Create new > Select Custom option
Fill the form:
- Add a name (this is only for internal reference, guests will not see this name)
- Configure the price setting:
- Custom price: add a fixed amount
- Select the type: per request, per stay, per day or per person
- Select the approval type:
- manual: guest make a request and you will have to decline or approve it and then manually send the payment link to the guest
- automatic: declining or approval is automated following the rules and conditions. If approved, the guest will receive the payment link automatically. Choose to enable a daily limit for approved requests if necessary
- Select option to automatically cancel unpaid requests
- Select the time range (in days and/or hours) during which the guest can make a request
- Select the option to allow multiple requests per stay
- Configure what guest will see on the guest space:
- Add a title for each language (English is mandatory)
- Add a description for each language, if necessary
- Upload an icon or picture according to the custom option, if necessary
- Select the offices which this rule can be applied. N.B.: only offices with the same currency can be selected within the same rule. Please create one rule per currency
Click on save to create the upsell rule
N.B.: If you want to offer more than one upsell type to guests, make sure to create at least one rule per upsell type before moving on to next step.
Create a configuration
On the same page, go to Office set up tab
Click on + Create new (or update an existing configuration)
Select the office(s)
Select the rule you want for each upsell type
N.B.: for one unique configuration, you can only select one early check-in and one late check-out, but you can select multiple custom options
Click on save to create the configuration
Apply to existing properties
From the property page, click on Edit, then go Missions tab
In the Upselling section, select the configuration you want
Click on save to apply configuration to the property
If you wish to apply the upsells to all your properties at once, please contact the RentalReady support to apply them. Please specify the offices or properties and the configuration ID you want to apply.