Once your Omnitec account is connected and your properties setup, the guests can unlock doors from the guest space, and agents from their agent space.
Manage access/code
Code specificity
Omnitec supports two unlock methods:
- Access code: when an Omnitec room is linked to a property, RentalReady automatically requests an access code from Omnitec for each reservation. Guests type this code directly on the lock keypad. Codes issued through Rent&Pass are 7 to 9 digits and work without a gateway
- Remote unlock: is only available on rooms paired with a Rent&Pass lock, on an account with Rent&Pass credentials, and it needs a Rent&Pass gateway installed at the property
Guests can choose to either use the remote unlock button in the guest space or type the PIN code directly on the lock — both options are available in parallel.
In this case, you can use the smart_lock_pin_code variable in your automated message templates to send it to the guest.
Code validity
The validity period of access/codes can be adjusted at the office level:
code validity before cleaning (in minutes) – default value: 60 (1 hour)
code validity after cleaning (in minutes) – default value: 600 (10 hours)
code validity before arrival time (in minutes) – default value: 120 (2 hours)
code validity after departure time (in minutes) – default value: 120 (2 hours)
Reservation changes
If a reservation is shortened, extended, or cancelled, the code's validity is updated or revoked accordingly.
N.B.: it cannot move the validity window of a code that already exists. Every reservation update cancels the previous code and issues a brand new one. The earlier codes stop working immediately.
Unlock door for guests
From the automated message
The existing template variable direct_booking_website_check_in_url can be used in automated messages to redirect guests to the guest space page where they can unlock their locks.
From the guest space
Guests can access the unlock button through their check-in page in guest space.
Guest can unlock also via the Property tab on the guest space
Guest can unlock also via the Booking tab on the guest space
Unlock Doors for Agents
Agents will find an unlock button for each linked gadget in the mission details page. The unlock button is only available within the access time window. If a mission is cancelled, the unlock button becomes unavailable. The access time window is determined by the office-level smart lock settings.
If a mission is cancelled, the unlock button becomes unavailable and the code is revoked.