Here are the list of alerts you can receive on Slack tool, according to each channel.
#dev
Here you will receive notifications updates of onboarding/platform/deactivation requests
#ops
In this channel you will receive notifications updates of:
- Last minute bookings
- Today's arrivals with no agent assigned to the check-in mission
- Check-in agent's cleaning rating
- Guest requests to reschedule the arrival time
- Reservations cancelled during the guest stay
- New reservations for properties whose last cleaning mission was made with host bedding
- Cleaning mission to be reschedule ASAP because of a new reservation with today's arrival
For the GX offer subscribers: here you will also be able to get in touch with the GX team.
#bookings
This channel centralises all alerts for:
- New reservations
- Cancelled reservations
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#reviews
This channel centralises all guests reviews, with a detailed notation of:
- Cleanliness
- Accuracy
- Value
- Check-in
- Communication
#cleaning
In this channel you will receive notifications updates of:
- New cleaning missions created
- Cancelled/rescheduled cleaning missions
- Alerts for properties whose last cleaning mission was made +10 days ago and guests are due to arrive in two days
#inter
Here you will receive notifications updates of:
- Damage reports from agents made via the RentalReady Missions app with comments and photos
- New issues created via the Issue Manager