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Create a Hotel

Updated

Hotel management allows you to group several properties under a single multi-unit. 

N.B.: to be able to create a hotel, you must have at least one property that will be taken as a room type base

 

Create hotel

From the main menu, go to Portfolio > Multi-Unit

Go to the Hotels tab

Click on Create new multi-unit

Complete the form:

Once done click on Create multi-unit to create the hotel and continue configuration.

 

Configure hotel

Fill in the main hotel information:

 

1. Multi-Unit

  • Add hotel Name
  • Select hotel address, then country, city and postcode
  • Select star rating (if applicable)

Click on Continue

 

  • Select check-in and check-out periods
  • Enable if you allow children
  • Enable if you allow pets
  • Add shared amenities (if applicable)

Click on Continue

 

  • Enable Non-Refundable Plan (if applicable), then add the discount, expressed in percentage of the nightly rate
  • Enable Breakfast Plan (if applicable), then add the price per person per night


Click on Save and continue

 

2. Room type

A room type is a category used to organise physical rooms (eg.: Double room).

Hotel can have multiple room types. Each room type can have multiple units (ie. properties, "inventories").

 

Create a Room type

Fill in the form:

  • Select an existing property that will be the base for the room type. 

Room type will have its own ID and property page in RentalReady, the property content will be copied based on the selected property.

N.B.: Property and hotel must match the same owner

  • Select the room type name (eg.: Standard Room) from the drop-down menu
  • Select how to attach the unit inventory (properties belonging under this same room type) to the room type:
    • Option 1: Attach properties that already exist in RentalReady. If you select this option, properties must be created in RentalReady and you will have to select them from the drop-down menu
    • Option 2: Duplicate property. If you select this option, the property you choose above will be duplicated, then:
      • include property used for room type in its inventory, if applicable
      • add the number of units you want to create with this room type

Click on Continue

 

  • Add the number of guests can stay in this unit
  • Add the unit size, expressed in square meters
  • Allow smoking, if applicable
  • Enable the bathroom as private, if applicable
  • Select bathroom amenities from the list
  • Add/change bedrooms and beds, if applicable

Click on Continue

 

  • Choose the price per night as your room type pricing strategy
  • Add the base price (price per night) for this room type. It will be applied on all units from this same room type. You can override it at unit level.
  • Choose the cancellation policy for the standard rate plan. It will be applied on all units from this same room type.
  • Enable Non-refundable rate plan, if applicable
  • Enable Breakfast plan, if applicable

Click on Save and continue

 

  • Upload photos of this room type

Click on Continue

 

Your room type is now set up! Then, you can:

  • Add another room type to the hotel. If you select this option, repeat the section 2. of this article
  • Continue the configuration of the hotel


3. Hotel photos

In the overview page, click on Add photos and the third section

Upload or remove photos

N.B. : you can't change the order of photos directly from RentalReady. You'll be able to do it from Booking.com extranet whenever the listing will be created.

Click on the Continue

 

Next steps

Once you added hotel information, at least one room type, and uploaded hotel photos, you can:

  • Edit the information you already set
  • Create another room type, if applicable
  • List the hotel on Booking.com. It’s recommended that the whole hotel is created, before onboarding on Booking.com

 

What to expect:

  • Rate plans are added on Hotel level, and can be Enabled or Disabled at Room Type level
  • Hotel Name will be propagated to Booking.com
  • Smart Inventory Management - Reservations will be assigned to an available inventory in the booked Room Type
  • Roomtype must have at least one inventory assigned
  • Despite reservation being assigned to inventories of a specific roomtype, Room Type price is the price sent to booking.com (guarantee that your room type is always priced). You must absolutely set your prices on the room-type property. If you use a dynamic pricing tool (such as Pricelabs or Beyond Pricing), you will need to connect it to this specific property. If you set mid-term rates, you must add them on each property.
  • Room Type Name of Room Type will be propagated to Booking.com ( Standard Room, Deluxe Room. Apartment with Balcony)
  • Room Types can only be Added or Deleted from Hotel
  • Occupancy Rate Impact should be disabled at RoomType level

 

Add Hotel Informations

You can add info about hotel.

N.B.: this only for for storage only, there is no logic linked to these fields

 

From the hotel page, go to Hotel Information section, click on Edit

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